We and our partners have developed an extensive knowledge base that allows us to quickly identify and deliver fixes for a wide variety of issues. US-based, English-speaking and trained technicians answer end user calls and fix problems quickly with an 85% first-call resolution.
We use a combination of local devices
and offsite cloud storage to back up and protect your critical information, saving you time and costs in the event of equipment malfunction, fire, theft or other unforeseen incidents.
Our KnightWatch program is for companies that need server monitoring and maintenance, but prefer to be notified of server and network alerts before they are fixed. KnightWatch also includes preventative maintenance to make certain that your network infrastructure is expertly maintained, performance-enhanced, and that proper security measures are kept up-to-date.
We can help you look at your systems from a strategic perspective. We can advise you on the type of technology you need not just now, but in the years to come. Then, we’ll help you develop a plan to acquire that technology without tying up your capital, allowing you to focus on growing your business.
Desktops are monitored 24-hours-a-day. We’ll make sure the latest Windows software patches and antivirus updates are installed, protecting your critical information from threats. Available for one affordable monthly cost