To Our Valued Customers:
Due to the rolling power outages affecting Central and South Texas, we ask that all service requests be submitted to firstname.lastname@example.org. In your message, please include the name of your organization, the nature of your issue, and the best way to reach you during this time. This will ensure that your request is received and routed appropriately.
Thank you for sharing this information with your users, and for your patience during this time.