ON-THE-SPOT SERVICE.

Industry-leading satisfaction comes standard with our Managed Print Services.

Protect Your Productivity with Printer Fleet Management

Are you struggling to keep up with your printers, copiers, and multifunction devices? Are day-to-day maintenance issues a drain on your IT and operations teams? Knight’s managed print services take the burden of fleet management off your internal resources so that they can focus on areas more suited to their skills. Our experienced technicians can manage repairs, updates, and deployment configurations to ensure that your imaging equipment is optimized to meet your needs.

First Call Effectiveness

Our service department closes the vast majority of new tickets in just one visit. How? It starts with our extensive on-hand inventory. Knight stocks a large selection of the most commonly replaced parts to ensure that we can address your needs quickly and with minimal interruption.

Training and Certifications

Knight’s experienced technicians stay ahead of the curve with the latest training and professional certifications. Last year, our team logged over 1,000 hours of training and continuing education.

Responsive Support

When you can’t print, you can’t work. That’s why Knight offers some of the fastest response times anywhere. But we don’t stop there. In cases where a system is down or critically disrupted, our dispatch team will prioritize your call for rapid response.

Convenient Account Access

Knight’s 24/7 online portal lets you order supplies, schedule a service call, and update your meter count from anywhere you have Internet access. Or perhaps you prefer the personalized experience of support-by-phone? Knight’s in-house customer service reps make it easy to manage your account.

Intelligent Management

Knight offers automated data collection to help you better optimize your devices, control costs, and manage supplies. And did we mention, Knight’s intelligent management means you’ll never have to order toner again? Ask us about automated reordering!

Convenient Account Access

Knight’s 24/7 online portal lets you order supplies, schedule a service call, and update your meter count from anywhere you have Internet access. Or perhaps you prefer the personalized experience of support-by-phone? Knight’s in-house customer service reps make it easy to manage your account.

Intelligent Management

Knight offers automated data collection to help you better optimize your devices, control costs, and manage supplies. And did we mention, Knight’s intelligent management means you’ll never have to order toner again? Ask us about automated reordering!

With Knight, I never worry about our printers. In fact, I rarely think about them at all. On the rare occasion that we do have a problem, Knight’s service team is on-site promptly and they almost always get us back up and running on the same day.

Chris Kean

Chief Operating Officer

The San Antonio Orthopedic Group

 

Catto has worked with Knight for over 20 years and I feel we have a true business partnership. Knight’s sales and service teams are very responsive, and they have done a great job positioning our fleet to be out in front of growth.

Doug Dunlap, Jr.

Chief Financial Officer

Catto & Catto

 

Managed Print Services: By The Numbers

Average hours of training and continuing education each Knight technician receives annually.

Percent of our customers would recommend us to a friend or business associate.*

*2018 Net Promoter Score

Average number of seconds on-hold experienced by callers to our in-house service center (2018).

Printer Security

Security breaches from printers, copiers, and multifunction devices are becoming increasingly common. How do you address these risks without sacrificing productivity?

Read the blog >

Automatic Toner Deliveries

Tired of keeping up with toner? Knight’s intelligent management tool automatically reorders toner when your machines start to run low. It’s one more way Knight makes managing your print environment easy—and one less thing you’ll have to worry about.

Schedule a production assessment today >

Partner Well

We’re proud to be a certified service partner for some of the best names in imaging. 

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