Protect Your Productivity with Printer Fleet Management
Are you struggling to keep up with your printers, copiers, and multifunction devices? Are day-to-day maintenance issues a drain on your IT and operations teams? Knight’s managed print services take the burden of fleet management off your internal resources so that they can focus on areas more suited to their skills. Our experienced technicians can manage repairs, updates, and deployment configurations to ensure that your imaging equipment is optimized to meet your needs.
First Call Effectiveness
Our service department closes the vast majority of new tickets in just one visit. How? It starts with our extensive on-hand inventory. Knight stocks a large selection of the most commonly replaced parts to ensure that we can address your needs quickly and with minimal interruption.
Training and Certifications
Knight’s experienced technicians stay ahead of the curve with the latest training and professional certifications. Last year, our team logged over 1,000 hours of training and continuing education.
Responsive Support
When you can’t print, you can’t work. That’s why Knight offers some of the fastest response times anywhere. But we don’t stop there. In cases where a system is down or critically disrupted, our dispatch team will prioritize your call for rapid response.
Convenient Account Access
Knight’s 24/7 online portal lets you order supplies, schedule a service call, and update your meter count from anywhere you have Internet access. Or perhaps you prefer the personalized experience of support-by-phone? Knight’s in-house customer service reps make it easy to manage your account.
Intelligent Management
Knight offers automated data collection to help you better optimize your devices, control costs, and manage supplies. And did we mention, Knight’s intelligent management means you’ll never have to order toner again? Ask us about automated reordering!
Convenient Account Access
Knight’s 24/7 online portal lets you order supplies, schedule a service call, and update your meter count from anywhere you have Internet access. Or perhaps you prefer the personalized experience of support-by-phone? Knight’s in-house customer service reps make it easy to manage your account.
Intelligent Management
Knight offers automated data collection to help you better optimize your devices, control costs, and manage supplies. And did we mention, Knight’s intelligent management means you’ll never have to order toner again? Ask us about automated reordering!
Managed Print Services: By The Numbers
Average hours of training and continuing education each Knight technician receives annually.
Percent of our customers would recommend us to a friend or business associate.*
*2021 Net Promoter Score
Average number of seconds on-hold experienced by callers to our in-house service center (2018).
Fix It Fast!
Lines on your copies? Staples jammed in your finisher? Knight’s got your back. Check out our Quick Fix Videos for step-by-step instructions to resolve a variety of common issues.
Get a Better Look at Your Print Environment.
Reduce downtime, maximize efficiency, and enjoy a more streamlined managed print experience with Knight Vision advanced fleet support.
Partner Well
We’re proud to be a certified service partner for some of the best names in imaging.
How Can We Help You?
Contact our team and find out how Knight Office Solutions can help you maximize your technology ROI.