SAN ANTONIO – Knight Office Solutions, a nationally recognized business technology company, has been named a 2021 Top Workplace by the San Antonio Express-News. The award marks Knight’s eighth consecutive appearance on the annual list.
“To be recognized among San Antonio’s Top Workplaces is a great honor, and one we owe to the dedicated employees who contribute to Knight’s outstanding corporate culture,” said Mitch Huffman, Co-President of Knight Office Solutions.
Compiled by independent research firm, Energage, Top Workplaces are determined on the basis of employee responses to anonymous surveys evaluating 22 aspects of job satisfaction, including culture, compensation, and management.
“If COVID taught us anything, it’s that asking questions and listening to employees is critical to navigating this new world of work,” said Eric Rubino, Energage CEO. “When you give your employees a voice, you come together to navigate challenges and shape your path forward.”
One way Knight employees come together is through the company’s Culture Keys, 20 principles that reinforce Knight’s commitment to personal integrity and service excellence. Each week, department managers promote a different key in team meetings, discussing that week’s principle and recognizing employees who demonstrate it well within their unique roles.
“The world is changing at a pace never seen before. Knight’s Culture Keys help us slow down and maintain our focus on the customer experience,” said Huffman.
Founded in 1990, Knight Office Solutions is an independent technology company offering printer/copier sales and support, managed IT services, and document workflow software. The company serves customers throughout Central and South Texas, with offices in Austin, Corpus Christi, and San Antonio. Knight enjoys a 94 Net Promoter Score (NPS)* and has been recognized as an innovator in the IT space by CRN magazine.
To view the full list of 2021 Top Workplaces, click here.
*2020 Net Promoter Score (NPS). NPS is an objective measure of customer satisfaction based on surveys distributed by an independent third party. NPS is trusted by organizations such as Nordstrom (79%), USAA (77%), and Costco (75%).